Conditions for Return

Customers can return the product, if

1: All stickers and markings must be unopened and intact. When returning the product, customers must include any other related items that were provided.

Timeframe: Customers must send the product to any Branch of Tech Sky Limited within 24 hours of delivery.

2: If the product is faulty, customers must return it with the original packaging, including all accessories, manuals, documentation, and any other related items provided.

Timeframe: Customers must send the product to any Branch of Tech Sky Limited within 3 days of delivery.

Default on the timeframe: If the timeframe is over, we cannot offer an exchange or refund.

Incompatibility: Returns are not applicable if the faultless product is claimed for any incompatibility with another device.

Initiate a Return

Customers need to obtain the PRN number by contacting us through the channels below:

Phone: 01317519374
Email: support@techskyltd.com
Facebook Messenger: https://www.facebook.com/TechSkyLtd
WhatsApp: https://wa.me/8801317519374

Inspection

Returned products will be inspected upon receipt.

Return or Refund

If the above return conditions are fulfilled, customers will receive a new product in exchange. If it is not possible to exchange the product, payment will be refunded within 7 business days from the return date and the order will be treated as canceled.

The refund will be credited to the original payment method used during the purchase. Tech Sky Limited may choose other means of payment.

Cancellation

Customers can cancel orders through the website until the confirmation call or SMS. Alternatively, customers can cancel orders before delivery by calling 01317519374.

[Note: Tech Sky Limited reserves the right to cancel an order, in whole or in part, for any reason at any time prior to the completion of product delivery. In such cases, the valued customer shall not be entitled to raise any objection or claim any compensation.]

Return, Refund & Cancellation Policy applies only to online purchases at techskyltd.com.